Common QUESTIONS.

Timelines vary depending on the scope. A simple lighting rig upgrade might take 2-3 days, while a full-scale auditorium sound and staging installation can range from 2 to 6 weeks. We provide a detailed project timeline during our initial consultancy.

Our process starts with a site visit to assess your venue's acoustics, structural capacity, and requirements. Following this, we create a bespoke design proposal and itemized quote. Once approved, our project managers coordinate the installation around your venue's schedule.

Safety is our highest priority. All our rigging and installations comply with LOLER (Lifting Operations and Lifting Equipment Regulations) and PUWER standards. We also provide full NICEIC certified electrical installations and PLI coverage up to £10m.

Yes, we offer annual LOLER inspections and preventative maintenance contracts. Regular servicing ensures your equipment remains compliant and reduces the risk of failure during critical performances.

Not at all. While we work with professional venues, a large portion of our work involves educational institutions (schools, colleges, universities), community centers, and places of worship. We scale our solutions to fit both the space and the budget.

Absolutely. We often work on "hybrid" projects where we integrate modern LED lighting or digital audio consoles with existing infrastructure to maximize value while significantly improving performance quality.

For large installations, we typically require a deposit (usually for equipment procurement), followed by milestone payments during the installation, and a final balance upon successful commissioning and training.